How can we help?

1. What are the exhibition dates and opening hours?

• Visitor Hours:

          9:30-17:00 April 15, 2026 (Wednesday): 9:30-17:00

          9:30-17:00 April 16, 2026 (Thursday): 9:30-17:00

          9:30-15:30 April 17, 2026 (Friday): 9:30-15:30

          Visitor registration closes 30 minutes before daily closing time (16:30 on April 15-16; 15:00 on April 17).

• Exhibitor Entry: During the exhibition period (April 15-17), exhibitors may enter the venue at 8:30 daily with their exhibitor badges.

2. Where is the exhibition held, and which hall are used?

The WEPACK 2026 and its packaging series exhibitions will be held at the Shenzhen World Exhibition & Convention Center (Bao'an) from April 15-17. This edition uses six halls: 2, 4, 5, 6, 7, and 8.

3. What is the detailed address of the venue, and which entrances are recommended for different exhibition areas?

This exhibition has two entrances:

For DPrint South 2026/ SinoFoldingCarton 2026/Plant Fiber & Food Pack Manufacturing Tech Expo 2026

Recommended Entrance: South Entrance of Shenzhen World Exhibition & Convention Center (Bao'an)

Detailed Address: Gate 18, Zhanjing Road, Bao'an District, Shenzhen, Guangdong Province.

For SinoCorrugated South 2026/China Packaging Container Expo 2026/InnoLabel Expo 2026

Recommended Entrance: South Lobby of Shenzhen World Exhibition & Convention Center (Bao'an)

Detailed Address: No. 1 Zhancheng Road, Bao'an District, Shenzhen, Guangdong Province.

4. Who is the organizer of this exhibition?

The WEPACK 2026 is organized by RX.

Specifically:

China Packaging Container Expo 2026: Co-organized by China Packaging Federation and RX

InnoLabel Expo 2026: Co-organized by Keyin Media and RX

NEW Label Industry Expo South 2026: Co-presented by RX and Shanghai LanJing Exhibition Service Co.,Ltd.

5. What is the overall scale of the exhibition?

WEPACK 2026 and its packaging series exhibitions cover 6 major exhibition halls, each with 20,000 square meters totaling 120,000 square meters of exhibition space. The event brings together over 1,200 domestic and international exhibitors and is expected to attract more than 100,000 professional visitors from the packaging industry.

6. Are there any other exhibition events this year? What are the plans for the next edition?

WEPACK SOUTHEAST ASIA 2026 will be held from August 27-29, 2026, at JIExpo Jakarta International Expo in Indonesia.

Registration: https://az.infosalons.com.cn/reg/WEPACK25Form/web/southeast/#/login?lang=en

WEPACK 2027 will be held in April 2027 at the Shanghai New International Expo Centre.

For more details, please follow the official website (www.wepack-expo.com) or the official WeChat account: WEPACK World Packaging Industry Expo

1. What will the weather conditions be in Shenzhen during the exhibition? What are the daily temperature (Celsius/Fahrenheit), precipitation probability, and wind force?

（(Source: Shenzhen Meteorological Bureau, April 9, 2026)）

Historical Climate Reference: In mid-April, Shenzhen typically experiences average temperatures ranging from 18°C to 26°C (64.4°F to 78.8°F), with mostly cloudy or light rain conditions, and light breezes at Beaufort scale 2-3. We recommend bringing a light jacket and rain gear.

2. Extreme Weather Contingencies Will exhibition opening hours be adjusted in the event of extreme weather (e.g., heavy rainstorms, high temperatures, or strong winds)? How can visitors obtain the latest notifications?

Notification Channels: Should extreme weather occur, updates regarding exhibition schedule adjustments, entry rule modifications, and other important announcements will be disseminated immediately via:Official WeChat Public Account: WEPACK World Packaging Industry Expo ，Official SMS notifications，On-site broadcast announcements

1. What is the introduction to the city of Shenzhen?

Shenzhen is one of China's four first-tier cities, located in southern Guangdong Province on the east bank of the Pearl River Estuary, adjacent to Hong Kong. It is the window of China's reform and opening-up, a hub of technological innovation, and a core engine city of the Guangdong-Hong Kong-Macao Greater Bay Area. Shenzhen Bao'an International Airport is one of China's top ten airports, with metro network coverage throughout the city and convenient transportation. It also has abundant cultural and tourism resources, commercial facilities, and culinary culture, making it a vibrant modern metropolis.

2. What are the recommended one-day tours and nearby attractions during the exhibition, and what is the official booking link?

Official Designated One-day Classic Tour: Venue -> Mangrove Seaside Ecological Park -> Shenzhen Ping An Finance Centre Cloud Sightseeing -> Featured Seafood Lunch -> "The Great Tide Rises in the Pearl River" (Special Exhibition) -> Nantou Ancient City

Booking Contact Information:

Mr. Alan Li

158-9757-6857

alan.lee@rxglobal.com

3. Self-service departure tax refund in Shenzhen

China’s first 24/7 self‑service departure tax refund kiosks are now available at Luohu Port and Shenzhen Bao’an International Airport, supporting 13 languages, multiple payment methods including digital RMB hard wallet, with full details at: https://mp.weixin.qq.com/s/OrntIJPbKRuluWLvE4fkig

1. What are the exhibitor check-in time and location, and what documents/materials are required?

Documents required for check-in:

1) Exhibitor business license copy (with official seal), exhibition contract copy

2) Valid ID of exhibitor personnel (original ID card for mainland personnel; passport for overseas personnel; Home Return Permit/Taiwan Compatriot Permit for Hong Kong, Macao, Taiwan personnel)

2. What are the booth setup and dismantling schedules, and are there differences between lobbies?

（1）Booth Setup Schedule

*Note: Overtime applications for setup must be submitted to the official designated contractor before 14:30 on the setup day. Overtime before 22:00 is charged at CNY 25/sqm (minimum 72 sqm); after 22:00 at CNY 11/sqm/hour (minimum 72 sqm, minimum 1 hour).

（2）Dismantling Schedule

3. What is the booth setup truck entry route, is advance booking required, and are there traffic restrictions?

Please refer to Section III, Item 5 of this FAQ. Trucks entering the venue must apply for the "Setup/Dismantling Truck Pass" and "Loading Area Vehicle Pass" in advance. One vehicle, one permit. Contact the official designated logistics provider before March 20, 2026. Late applications will not be accepted.

4. What are the noise control regulations during booth setup?

1) During booth setup, construction should minimize noise to avoid affecting neighboring booths.

2) During the exhibition, audio/video equipment volume must be controlled below 75 decibels. Use of loudspeakers, flashing lights, or similar devices causing noise/light pollution is strictly prohibited.

3) Noise from exhibit demonstrations must be properly insulated to avoid disturbing neighboring booths and visitors.

4) If not corrected after warning, the organizer reserves the right to terminate related display activities without refunding any related fees.

5. What are the booth construction requirements for raw space/standard booths, and are there qualification review requirements?

Standard Booth:

• Standard booth basic configuration includes three-sided panels, Chinese/English company fascia, carpet, inquiry desk, folding chairs, LED spotlights, power outlet, wastebasket, etc. Different sub-exhibitions have additional supporting configurations.
• Standard booths cannot be self-modified or restructured. No drilling/painting on panels or floor. Adjustments must be applied for in advance to the official designated contractor for unified adjustment.
• Booth installations must not exceed 2.5 meters in height. Exceeding booth boundaries is strictly prohibited.

Raw Space Booth:

• Raw space booth design drawings must be submitted to the official designated contractor for preliminary review by March 18, 2026, then reviewed by a third-party drawing review company. Setup can only proceed after approval.
• Single-level special design booths under 4.5m require booth effect drawings, floor plans, elevation drawings, material list, electrician certificate, etc. Booths 4.5m and above/double-decker booths require additional structural calculation documents stamped by a first-class registered structural engineer, subject to prior approval by the organizer.
• Construction materials must be flame-retardant B1 grade or above. Use of polystyrene board (KT board), foam lettering materials is strictly prohibited.
• Booth ceiling area must not exceed 50% of total booth area; room ceiling area must not exceed 30% of that room's total area.
• Raw space booths must be equipped with 5kg ABC dry powder fire extinguishers at a ratio of no less than 1 per 50 sqm of floor area.
• Construction personnel must be certified to work. High-altitude operations require proper safety equipment. Uncertified construction and non-compliant operations are strictly prohibited.

6. Where are the on-site service points (contractors, logistics providers) during booth setup, and what are the contact details?

（1）Official Designated Contractors (Booth Construction/Facility Rental)

（2）Official Designated Logistics Providers (Exhibit Transportation/Customs/Warehousing)

1. How to apply for additional electricity, water, and gas for the booth, and what are the fees?

1) Application Method: Complete the "Additional Power Supply and Electrical Equipment Rental Application Form" and "Compressed Air/Water Supply and Drainage Rental Application Form", and submit to the official designated contractor for the corresponding lobby before March 18, 2026. Late applications will incur 30%-50% surcharge. On-site temporary applications are not accepted.

2) Fee Standards: See Chapter 5 Service Request Forms in the Exhibitor Manual.

3) Notes:

a. Standard booth 13A sockets are limited to household appliances under 500W. Machine power requires separate application for power distribution boxes.

b. Exhibitors are strictly prohibited from bringing their own air compressors into the venue. Advance rental from the official designated contractor is required.

c. 4-hour power supply requires separate application with additional fees.

2. Who provides daily cleaning services for the booth, and what is the frequency and scope?

1) The organizer is responsible for daily cleaning of public areas in the venue and standard booth carpets, with garbage removal from booth aisles after daily closing.

2) Exhibit cleaning and daily booth cleaning are the responsibility of exhibitors. Overall cleaning of raw space booths is the responsibility of contractors/exhibitors.

3. Can exhibitors bring their own food/beverages into the venue?

Outside food and boxed meals are prohibited in the venue. Please refer to Section VI, Item 1 of this FAQ for in-venue dining services.

4. How to replace, add, or exchange exhibitor badges, and what are the fees?

Free exhibitor badge quotas are allocated based on booth area:

1) Pre-exhibition badge additions/exchanges must be submitted via the "Exhibitor Badge Application Form" to the organizer before April 10, 2026.

2) On-site badge replacements/additions can be processed at the exhibitor check-in counter, with a CNY 20 processing fee per badge. Exhibitor business license and handler ID documents are required.

5. How to rent/purchase additional exhibits and materials on-site, and what are the contact details?

You can complete the "Additional Furniture Rental Application Form" and submit to the official designated contractor for the corresponding lobby before March 18, 2026. Late applications will incur 30%-50% surcharge. On-site temporary rentals can be inquired at the contractor's on-site service desk. Contact details are in Section VIII, Item 6 of this FAQ.

6. What are the booth security measures during the exhibition, and what should exhibitors pay attention to?

1) The venue is equipped with 24-hour security personnel and central monitoring systems, but exhibitors are responsible for the safekeeping of exhibits and property in their booths. Valuables should be carried with you or under dedicated supervision.

2)Exhibitors must strictly comply with venue fire safety regulations. Smoking, open flames, and non-compliant electricity use are strictly prohibited in booths. Fire facilities and emergency exits must not be blocked or occupied.

3) Before daily closing, exhibitors should check power, doors/windows, and valuables in their booths and ensure proper security.

4) During dismantling, exhibits and materials must be properly supervised to avoid misplacement or loss. Exhibits must not be dismantled or removed before the dismantling deadline.

7. Who should I contact for booth intellectual property issues, and where is the on-site IP service point?

For on-site intellectual property disputes, please contact:

GUANG HE LAW FIRM

Contact: Cecilia Wu

Tell:15919474665

IPR Office Location: 2^nd Floor, Hall 4

1. How to respond to green booth construction, and what are the requirements and initiatives?

This exhibition promotes the "Go Green" green and low-carbon booth design and construction 6R principles (Respect, Remember Education, Reuse & Recycle, Reduce Waste, Renewable Materials). Related requirements and initiatives are as follows:

1) Design Requirements: Adopt simplified booth design, reduce large irregular structures, prioritize modular and detachable assembly structures, promote recyclable materials such as aluminum profiles, truss + odorless warp-knitted fabric printing, and reduce wood structure usage.

2) Material Requirements: Must use flame-retardant renewable and recyclable materials that meet fire safety standards. Non-degradable disposable materials and non-environmentally friendly coatings/adhesives are strictly prohibited.

3) Energy-saving Requirements: Prioritize LED energy-saving lighting. Replace paper posters and brochures with electronic promotional materials. Control audio/video equipment volume and brightness to reduce light and noise pollution.

4) Construction Requirements: Grinding, painting, and spraying are strictly prohibited at the construction site to reduce dust and harmful gas emissions. Proper classification and immediate cleanup of construction waste is required.

5) Transportation Requirements: Prioritize clean fuel transport vehicles. Plan transportation routes reasonably to reduce empty transport and lower transportation carbon emissions.

2. What are the waste sorting and recycling requirements for booths, and where are the sorting bins distributed?

1) Construction waste, discarded materials, ink barrels, etc. generated by booths must be sorted and cleaned by exhibitors/contractors. Dumping waste in public aisles, fire passages, and restrooms is strictly prohibited.

2) Raw space booths must pay a waste removal deposit. After dismantling, upon completion of booth cleaning and waste sorting/removal and verification of no violations, the deposit will be fully refunded.

3) Sorting bins are available in public areas and exhibition lobbies, divided into four categories: recyclables, other waste, kitchen waste, and hazardous waste. Clear signage is provided on-site. Please dispose according to labels.

3. What are the material recycling and waste removal rules during dismantling?

During dismantling, exhibitors/contractors must remove all exhibits, construction materials, and waste from the venue. No items may be abandoned in booths or public areas.

1. Where are the dining areas in the venue, and what types of food are available?

Shenzhen World Exhibition & Convention Center has comprehensive dining facilities:

• In-lobby dining areas: All three floors of the exhibition lobbies have dining areas offering Chinese set meals, Western fast food, and other options.
• Takeaway areas: All exhibition lobbies have takeaway dining areas on the second floor offering portable meals and beverages.
• Casual dining: Multiple casual dining brands are available on the first floor of the central corridor, offering coffee, light meals, and refreshments.

The venue also has vending machines, supermarkets/convenience stores for purchasing bottled water, beverages, and snacks.

For dining brand details, please visit: https://www.shenzhen-world.com/catering/r-introduce/index.html

2. Where are the Customer Service Center, Care Counter, Sales Office and Quiet Room located?

• Customer Service Center and Care Counters are located in the central corridors on the 1^st floor between Hall 3 & 4, and between Hall 7 & 8 respectively.
• Quiet Room are situated at Booth 4D768 (Hall 4), Booth 5C398 (Hall 5), and Booth 6B123 (Hall 6).
• Sales Office: South Lobby and Booth 7B360 (Hall 7).

3. What should I do if I lose something on-site, and where is the lost and found?

You may first visit the nearest Customer Service Center for assistance from on-site staff, or seek help from the venue security point (Police Point located on the left side of the South Lobby, near Hall 1–8).

4. Where can I store luggage in the venue, and what are the luggage storage fees?

• Free Storage Points: Luggage storage is available at the South Entrance and South Lobby, service hours 9:00-16:00.
• Paid Value-added Storage: During the exhibition, the RX Lounge provides convenient luggage storage services with supporting rest, charging, Wi-Fi, and drinking water facilities. Subscription required.

           Contact: Mr. Alan Li 158-9757-6857 / alan.lee@rxglobal.com

5. Is there free Wi-Fi in the venue, and how to connect?

Free public Wi-Fi is available in the venue. SSID: SZWorld-free. Authentication via SMS verification code is required.

Additionally, the RX Lounge provides high-speed Wi-Fi services with supporting rest, charging, storage, and drinking water facilities. Subscription required.

Contact: Mr. Alan Li 158-9757-6857 / alan.lee@rxglobal.com

6. How to obtain translation and printing/copying services on-site, and what are the fees?

Translation Services:

• Human Translation: Please confirm the required language and usage time two weeks before the exhibition. English/Japanese/Korean translation services: CNY 1,200-2,000 per day. Other languages quoted separately.
• Translation Device Rental: CNY 300 per day, with a CNY 2,000 equipment deposit.

Contact for translation services: Mr. Alan Li 158-9757-6857 / alan.lee@rxglobal.com

Printing/Copying Services:

The Business Center in the venue provides graphic design, business card printing, fax, and copying services. Specific locations:

7. Are accessibility services available (e.g., wheelchairs, accessible passages), and how to apply?

• The venue is fully equipped with accessible passages, with accessible elevators and restrooms at all entrances and exhibition lobbies.
• Wheelchair Service: You may apply by calling the service hotline 4008196551 before the exhibition, with submission required at least 1 working day in advance. As wheelchairs are limited, on-site temporary applications cannot be fully guaranteed. We recommend you apply in advance.

8. What are the green exhibition initiatives, and how should visitors cooperate?

• Drinking water dispensers are available in all functional areas. Visitors are encouraged to bring their own water bottles to reduce single-use plastic bottle consumption.
• Exhibitor materials have been uploaded to the official website, official WeChat account, and "RX Connect" mini program. Visitors are encouraged to scan codes to request materials online, reducing paper printing.
• Sorting bins are available in the venue. Visitors are encouraged to sort and dispose of waste according to labels to maintain the venue environment.
• Prioritize public transportation and carpooling to reduce carbon emissions from driving.

9. Where are the restrooms in the venue?

Restrooms are available in each lobby, with clear signage on-site.

Restrooms in lobbies are located on both sides of the lobby;

Restrooms in hall lobbies are located near escalators at the first/second floor entrances.

10. Where are nearby ATMs/bank branches?

• ATM: Bank of China 24-hour self-service bank at No. 313-1, Qiaohe Road, Zhancheng Community, Fuhai Street, Bao'an District, Shenzhen.

Bank Branches: China Construction Bank at Heping Village Commercial Street, Shenlian Circuit Rural Commercial Bank.

1. How to schedule one-on-one meetings with specific exhibitors, and what are the business matching channels?

• Process: Contact staff -> Submit company information + procurement needs -> Arranged within 3 working days
• Appointment Channels:

          Domestic: Ms. Stella Wang 188-1156-5049 / xingyue.wang@rxglobal.com

          International: Mr. Alan Li 158-9757-6857 / alan.lee@rxglobal.com

• On-site Locations: Golden Bridge Matching Area at Booth 4D768 (Hall 4), Overseas Buyer Exclusive Matching Area at Booth 5D720 (Hall 5)

2. Where are the business lounges and meeting areas in the venue, and how to use them?

The RX Lounge provides exclusive business rest and meeting spaces with supporting charging, refreshments, and Wi-Fi services.

Subscription required.

Contact: Mr. Alan Li 158-9757-6857 / alan.lee@rxglobal.com

3. Are charging and refreshment services available on-site, and where are they located?

• Charging: Power bank rental devices are available at registration lobbies and each exhibition lobby entrance, requiring QR code payment. Fees are displayed on the page.
• Dining areas, convenience stores, and casual dining areas in the venue provide tea, coffee, and light meals for purchase.

Additionally, the RX Lounge provides exclusive charging services and refreshments with supporting rest, Wi-Fi, storage, and other facilities. Subscription required. Contact: Mr. Alan Li 158-9757-6857 / alan.lee@rxglobal.com

4. How to become a TAP Invited Buyer/VIP Guest, what are the exclusive benefits, and can I upgrade on-site?

• TAP Invited Buyer:

          Exclusive Benefits: 365-day dedicated one-on-one resource matching and consultation; on-site TAP exclusive lounge; free participation in exhibition matching activities & forum events; TAP exclusive business gifts and courtesy.

          Application Channels:

          Domestic buyers: Ms. Stella Wang 188-1156-5049 / xingyue.wang@rxglobal.com

          International buyers: Mr. Alan Li 158-9757-6857 / alan.lee@rxglobal.com

          On-site application: Please bring your business card to the TAP Lounge for processing. After staff review, your status will be upgraded for the next exhibition with corresponding courtesy.

• VIP Guest:

Exclusive Benefits: Fast-track entry without queuing; exclusive VIP lounge; meal vouchers, etc.

Paid purchase. Contact: Mr. Alan Li 158-9757-6857 / alan.lee@rxglobal.com

1. What is the official hotel booking link, and are there exclusive rates for the exhibition?

The official designated hotel booking link for this exhibition is: http://www.miceclouds.com/bookingquery.htm?id=2752

All hotels offer exclusive exhibition contract rates, with some hotels including free shuttle service to/from the venue.

*You can also scan the "Zhanhuiyun" mini program QR code to book hotels online.

2. What are the official partner hotels, where are hotels at different price points located, and what is the distance from the venue?

Official partner hotels cover all price ranges from five-star to business express. Core information is as follows (full list available at booking link):

3. What are the hotel booking cancellation and change policies, and how to contact hotel booking customer service?

• Booking Deadline: April 11, 2026. After this date, rates and room availability are subject to hotel occupancy. Some five-star hotels require full prepayment.
• Cancellation/Change Policy: Must notify the booking agent of cancellation/change before April 11, 2026. Late notice will incur one night's accommodation fee. No-shows for confirmed hotel rooms will be charged the full first night's room rate.
• Official Booking Agent: Shenzhen Jielv International Conference & Exhibition Co., Ltd.
• Contacts: Ms. Hu 181-2646-4213 / Ms. Zeng 177-2257-0869 / Ms. Zeng 180-7970-6998
• Booking Email: service@bestmeeting.net.cn

1. Who should I contact if I feel unwell (e.g., dizzy, injured) on-site, and where is the medical point?

• The on-site medical point is located on the east side of South Lobby (near Hall 9). If you feel unwell, you can go directly to the medical point or contact nearby on-site staff/customer service center, and staff will assist in contacting medical personnel.
• AED emergency equipment is available in each Hall Lobby foyer. The customer service center is equipped with a simple medical kit for handling minor emergencies.

2. How to report a lost item on-site, and where is the police point?

You can first seek assistance from organizer staff at the customer service center in each lobby. If the issue cannot be resolved, you can proceed to the on-site police point on the left side of South Lobby (near Hall 1-8).

3. What are the evacuation routes and assembly points in case of fire, earthquake, or other emergencies?

1) The emergency exits in the exhibition hall are located on both sides. In case of emergency, please remain calm and evacuate the hall orderly from the nearest emergency exit in accordance with the venue's escape arrow signs. Elevators are strictly prohibited.

2) Emergency Evacuation Assembly Points: Cargo doors of each hall.

3) Manual fire alarm devices, fire extinguishers, and fire hydrants are available in each hall. In case of fire, you can trigger the alarm device immediately and use on-site fire equipment to control initial fires while contacting on-site staff.

4. Where are the fire passages and emergency exits in the venue, and what are the signs?

All fire passages and emergency exits in the venue have prominent green illuminated signs, located on both sides of exhibition lobbies and registration lobbies, with clear signage on-site. Blocking or occupying fire passages and emergency exits with any booths or materials is strictly prohibited. If violations are found, please contact on-site staff.

5. How can special groups (pregnant women, elderly, disabled) obtain priority assistance in emergencies?

You can contact any on-site staff member, who will immediately coordinate the medical point and security personnel to provide priority assistance services. You can also go directly to the customer service center or medical point, where priority service channels for special groups are available.

1. What channels should I use to provide feedback or suggestions if I am dissatisfied with exhibition services or arrangements?

You can submit complaints, opinions, and suggestions through any of the following channels:

Official Service Hotline：4008196551；

Official Feedback Email:：alan.lee@global.com或hugo.cao@global.com；

On-site Feedback: Go to the Complaints & Suggestions Reception Desk at each customer service center in the venue to provide feedback directly to staff.

2. Who should I contact for immediate resolution of on-site issues, and where are the on-site service points?

• For immediate on-site issues, you can first contact the nearest customer service center: 1st floor between Hall 3 & 4, and between Hall 7 & 8 respectively.
• The main service desk is located at South Lobby, which can handle various urgent issues, complaints, and suggestions.